Follow-up with Michael Torres after his introduction call. Michael shared competitive intelligence on Lowe's Pro loyalty program expansion that the central strategy team had been tracking. He expressed interest in finding ways to collaborate with the Home Services division rather than working in silos. Discussed how we might help bridge the gap between central strategy and divisional teams.

Michael is growing on me. He brought real value this call with the Lowe's intel. He could be the bridge between central strategy and Home Services if positioned right.